How do I get a copy of everything, or have it deleted?
Email hello@thisolive.com and we'll do it within 30 days.
For everyone · Updated September 27, 2026
Write to hello@thisolive.com from the email you use for Olive. Tell us what you'd like:
- A copy of your family's archive. We'll send it to the household admin.
- Something about you removed, or your account closed.
- Information about a living relative corrected or removed. They can ask too, even if they aren't a member.
We answer within 30 days, usually much sooner.
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Still need help?
Ask the person who runs your household, or write to hello@thisolive.com. A real person reads every email.